Focusrite's new warranty
Two years ago we introduced a two year warranty on all Focusrite and Novation products. We were able to do this because of the reducing failure rates on products which brought down the cost of servicing our products globally.
At that time, we were confident our products had some of the lowest failure rates in the industry because we continued to improve every year. This trend continued and has allowed us to increase that warranty to three years on all Focusrite, Focusrite Pro and Novation products.
The three-year warranty is effective on purchases from 1st January 2018, and covers 36 months from the date of the original purchase. (The warranty period for product purchased on or prior to the 31st December 2017 is 24 months from the date of the original purchase.)
The warranty provides peace of mind for the customer and an added sales benefit for you and your resellers. You can sell our products, confidently knowing that there is an extremely low chance of it coming back to be repaired or returned.